Kay Jewelers, located in the Red Cliffs Mall at 1770 E. Red Cliffs Dr., Ste. 179, St. George, UT 84790, is a reputable jeweler specializing in engagement ring creation and a wide range of jewelry services. With a phone number of (435) 627-2176, the store offers a variety of services including custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchange, and appraisals. Staff members are noted for their friendliness and willingness to assist customers with their selections.

The overall sentiment from online customer reviews indicates a mixed atmosphere. Approximately 38% of reviews provide positive feedback, highlighting excellent customer service and the quality of assistance during the engagement ring shopping process. However, around 25% of reviews express dissatisfaction with customer service, particularly regarding communication and product quality issues. The remaining reviews fall into a neutral category, indicating average experiences.

**Customer Reviews Sentiment:**
- Positive: 38%
- Neutral: 37%
- Negative: 25%

**Best Review:**
Kre8 appreciated the attentive service provided by the staff and the great pricing, including monthly coupons available for customers.

**Worst Review:**
Adrien conveyed disappointment in the overall customer service experience, citing several instances of inattentiveness and condescending behavior from the employees during multiple visits.

| **Operating Hours** |
|-------------------------------|
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.