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56.5% Score | Kay Jewelers Red Cliffs Mall Saint George UT

Kay Jewelers, located in the Red Cliffs Mall at 1770 E. Red Cliffs Dr., Ste. 179, St. George, UT 84790, is a reputable jeweler specializing in engagement ring creation and a wide range of jewelry services. With a phone number of (435) 627-2176, the store offers a variety of services including custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchange, and appraisals. Staff members are noted for their friendliness and willingness to assist customers with their selections.

The overall sentiment from online customer reviews indicates a mixed atmosphere. Approximately 38% of reviews provide positive feedback, highlighting excellent customer service and the quality of assistance during the engagement ring shopping process. However, around 25% of reviews express dissatisfaction with customer service, particularly regarding communication and product quality issues. The remaining reviews fall into a neutral category, indicating average experiences.

**Customer Reviews Sentiment:**
- Positive: 38%
- Neutral: 37%
- Negative: 25%

**Best Review:**
Kre8 appreciated the attentive service provided by the staff and the great pricing, including monthly coupons available for customers.

**Worst Review:**
Adrien conveyed disappointment in the overall customer service experience, citing several instances of inattentiveness and condescending behavior from the employees during multiple visits.

| **Operating Hours** |
|-------------------------------|
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 56.5%
Total Customer Feedback Reviewed: 168

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Kay Jewelers locations here
Kay Jewelers Red Cliffs Mall
Kay Jewelers Red Cliffs Mall
56.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers Red Cliffs Mall
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