KAY Jewelers, located at 1850 Adams St., Ste. 124, Mankato, MN 56001-4864, operates in Blue Earth County. This jewelry store specializes in creating exquisite engagement rings and offers a variety of services, including custom orders, jewelry maintenance, repairs, and appraisals. Customers appreciate the knowledgeable and friendly staff, particularly noting the excellent service provided by team members like Sheri and Kara Maynard, who assist customers in selecting the perfect engagement ring.
The store hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Overall Sentiment from Online Customer Reviews:
The reviews for KAY Jewelers indicate a mixed response from customers. Approximately 74% express positive experiences, highlighting the staff's attentiveness and the quality of engagement rings, while 15% share neutral sentiments, and 11% report negative interactions, especially regarding service delays.
Best Review:
Andy praised the exceptional service provided by Kara Maynard when selecting a promise ring, emphasizing the effort taken to ensure the jewelry was perfect for his girlfriend.
Worst Review:
Kaci expressed frustration over the delayed resizing of her engagement ring and noted an unpleasant experience when visiting the store due to unexpected closures during business hours.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 81.5%
Total Customer Feedback Reviewed: 41