SHOP ENGAGEMENT RINGS WITH JEWELER AI
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Rogers & Hollands Jewelers located at 1850 Adams Street, River Hills Mall, Mankato, MN 56001, offers a wide selection of fine jewelry and specializes in the creation of engagement rings. The skilled staff cater to customers looking for a personalized experience, guiding them through the process of selecting the perfect ring shape, size, cut, and quality of the stone, ensuring each piece is tailored uniquely to the customer's desires.
Operating in Blue Earth County, their services include custom design options and jewelry repairs, making them a comprehensive destination for all jewelry needs. The store is noted for its longstanding service and quality, being established in 1910.
Despite many glowing reviews about their knowledgeable staff and the beauty of their jewelry, there are recorded complaints about customer service and delays in receiving products. Altogether, 76 reviews were analyzed to present a balanced view.
Overall Sentiment from Online Customer Reviews:
Positive: 59%
Neutral: 20%
Negative: 21%
Positive reviews tend to highlight the exceptional service experienced when working with staff members like Peter, who is praised for his accommodating and thoughtful approach. Conversely, negative feedback often points to issues such as poor communication and long wait times for products, with some customers feeling frustrated or dissatisfied with follow-up service.
Best Review:
A customer mentioned their delight in working with the staff, particularly complimenting Peter for an enjoyable and productive shopping experience while purchasing multiple fine jewelry pieces.
Worst Review:
Another reviewer expressed frustration over repeated delays and lack of communication regarding a wedding ring repair, ultimately leading them to seek services elsewhere due to the inadequate customer support.
**Operating Hours:**
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Staff mentioned: Peter
Positivity Score: 69%
Total Customer Feedback Reviewed: 76
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