KAY Jewelers, located at 1087 Delaware Ave, Marysville, OH 43040-9401, operates in Union County and is known for its extensive services in engagement ring creation and repair. This jewelry store has garnered attention for its knowledgeable and friendly staff who are dedicated to providing superior customer service. With a focus on ensuring a pleasant shopping experience, the store offers a range of services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals. The store has received a total of 38 reviews, reflecting a mix of customer experiences.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews stands at 83% positive, 10% neutral, and 7% negative. Customers frequently praised the friendly and helpful staff, along with the quality of service during ring creation.
**Hours of Operation:**
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Best Review:
One noteworthy review highlighted the professionalism and friendliness of the staff, mentioning that they went above and beyond to assist customers in finding the perfect engagement ring.
Worst Review:
A less favorable review mentioned a negative experience regarding a pushy sales approach, noting that the customer felt pressured during their visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 38
Store Phone Number: (682) 518-0035