Lambert Jewelers, located at 327 E 5th St, Marysville, OH 43040, offers an inviting atmosphere and a specialized focus on engagement ring creation. With services including custom designs, jewelry repairs, and watch servicing, Lambert Jewelers stands out in Union County for its dedication to customer satisfaction. The owners, Keith and Jaynie Lambert, along with their friendly staff, are known for their personalized service, making the engagement ring shopping experience enjoyable and memorable.
This jeweler has garnered a total of 365 reviews, showcasing a mix of customer sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Positive feedback highlights the friendly and helpful staff, with many customers appreciating the time taken to customize engagement rings and the overall quality of work. There are also mentions of competitive pricing and a welcoming atmosphere, reinforcing Lambert Jewelers as a reputable choice for engagement and wedding jewelry.
However, there are a few negative reviews that note issues with pricing transparency and customer service experiences, leading to a sense of frustration for some customers.
Best Review:
Patrick commended Lambert Jewelers for their fantastic service while shopping for an engagement ring, noting that the team dedicated significant time to help educate him about the process. He appreciated the careful selection of diamonds and custom options available.
Worst Review:
Alliane expressed disappointment after having a family heirloom ring repaired. Despite polite service, she felt the ring was not straight after the repair and was unhappy with how her concerns were addressed.
**Hours of Operation:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 7:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 7:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 365
Store Phone Number: 9376422603
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