KAY Jewelers, located in the SouthPark Mall at 4500 16 Th St., Spc. 130, Moline, IL 61265-7078, operates in Rock Island County. With a customer-centric approach, KAY Jewelers offers a wide range of jewelry services, specializing in engagement ring creation. Their knowledgeable consultants are committed to helping customers craft the perfect ring, ensuring an enjoyable shopping experience.

The store has garnered a significant volume of feedback, with a total of 128 reviews covered. Customers frequently commend the friendly and helpful staff, highlighting names such as Tasha and Tobias for their exceptional service. Positive sentiments are prevalent, with many reviews reflecting satisfaction with the variety and quality of engagement rings available.

However, a few negative comments have surfaced, mainly focusing on previous experiences at other locations. Some customers felt that past interactions did not meet their expectations. Overall, the store appears to maintain a positive reputation among its clientele.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Best Review:
Katie expressed appreciation for the welcoming atmosphere and the staff's desire to ensure customers leave happy, stating that their friendly personalities made for a positive experience.

Worst Review:
Marcia shared dissatisfaction regarding the closure of a preferred store location and mentioned she would not purchase from the SouthPark location, indicating a negative view based on her previous experiences elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Tasha, Tobias