Helzberg Diamonds Moline IL

Helzberg Diamonds, located at 4500 16th St, Moline, IL 61265, operates under Rock Island County and provides a range of services specializing in engagement ring creation. This retail chain is known for ethically sourced diamonds and quality jewelry. The skilled staff are recognized for their friendly demeanor, offering knowledgeable assistance to customers looking for the perfect engagement ring.

Over the years, the store has received a mix of reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Most customers appreciate the attentive service and expertise of the staff, who often remember returning clients and provide personalized assistance. However, there are some mentions of dissatisfaction regarding changes in staff that affected customer interactions.

**Opening Hours:**
- Monday to Thursday: 10:00 AM - 9:00 PM
- Friday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members, including notable mentions for their exceptional customer service, contribute to the positive atmosphere of the store.

Best Review:
Mark praised the knowledgeable staff at Helzberg Diamonds, affirming that they provide excellent assistance for jewelry and wedding ring needs.

Worst Review:
Annessa expressed disappointment about the recent staff changes, stating that the new team did not meet the high standards of service she previously experienced.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.