Kay Jewelers Southwest Pad Outparcel Biloxi MS

Kay Jewelers, located at 140 Eisenhower Drive, Unit C, Biloxi, MS 39531, operates in Harrison County and specializes in engagement rings, wedding jewelry, and exceptional customer service. With a strong presence in the jewelry industry since 1916, the store is well-regarded for its extensive selection of fine jewelry including diamonds, gemstones, and personalized pieces. Customers have praised the knowledgeable and friendly staff, such as Taylor and Abby, who contribute to a comfortable shopping experience, particularly in engagement ring creation.

The store has garnered a positive reputation, with 119 reviews, reflecting a generally favorable customer experience. The sentiment analysis reveals a positive response rate of approximately 85%, with neutral sentiments around 10%, and negative sentiments accounting for about 5%. This suggests a strong appreciation for the quality of service and product offerings, albeit with some occasional critiques.

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members:
- Taylor
- Abby

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
A customer highlighted the exceptional service provided by Abby and her team, noting the patience and professionalism exhibited during the engagement ring selection process, which made it a memorable experience.

Worst Review:
One reviewer expressed dissatisfaction regarding an incorrect interest plan during a purchase, indicating frustration with the store's staff for not allowing a return on a jewelry set that was received after 30 days.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.