Zales Jewelers, located at 2600 Beach Blvd Ste. 54, Biloxi, MS 39531, offers a wide range of services with a strong focus on engagement ring creation. The store is known for providing exceptional customer service, with many patrons highlighting the knowledgeable and friendly staff members, including Reagan, Kayla, and Eric, who are praised for their professionalism and attentiveness during the ring selection process.

This jewelry store has garnered a total of 138 reviews, showcasing a generally positive atmosphere. Customers frequently commend Zales for its impressive selection and competitive pricing. Some have expressed dissatisfaction regarding specific service experiences, with reports of inconsistencies in customer care and product handling. Overall, the reviews indicate that Zales Jewelers strives to create a pleasant shopping experience while delivering quality jewelry.

Operating Hours:
- Thursday: 11 AM - 7 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 12 PM - 6 PM
- Monday: 11 AM - 7 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM

Staff Members Noted: Reagan, Kayla, Eric

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer named Darius highlighted the amazing customer service he received from Reagan and Kayla while choosing wedding rings, noting their helpfulness and the enjoyable experience provided by the team.

Worst Review:
Krystal mentioned a less satisfactory experience when getting her ring resized, expressing disappointment in the service despite her family's long-standing relationship with the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.