Kay Jewelers in Sparks, Nevada, located at 151 Disc Dr, Ste 101, is known for its wide range of jewelry services, particularly focusing on engagement ring creation. The store features an array of customizable options for prospective couples looking to create the perfect symbol of love. Their staff has received both praise and criticism, with many highlighting moments of exceptional service, while others express frustrations about customer support and product quality.

Operating in Washoe County, this jewelry store has garnered a mixed collection of reviews, totaling 81, from various customers. While some reviews laud the knowledgeable staff and their efforts to assist in finding the right pieces, others criticize the store for long wait times and perceived lack of professionalism.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 15%
- Negative: 45%

The general atmosphere reflects a notable divide among customers, with numerous patrons enjoying their experiences while many express dissatisfaction regarding service and product reliability.

Best Review:
Robyn praised the store for its excellent service and great selection, reflecting a positive interaction with the staff that left a lasting impression.

Worst Review:
Abby reported a significant issue where her engagement ring was lost during a repair, deeming the store careless and raising concerns about their handling of valuable jewelry.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff members mentioned include Natalie Sperry, among others.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.