SJS Jewelry House, located at 504 Victorian Ave, Sparks, NV 89431, is a highly regarded jeweler known for its exceptional engagement ring creation and personalized service. With a total of 43 reviews, customers frequently praise the caring nature of the owners, Scott and Josie, who are noted for treating clients like family and providing high-quality custom designs. Engagement rings crafted at SJS Jewelry House often feature attention to detail and the use of locally sourced materials. The store also offers repair services, appraisals, and a wide selection of jewelry.

However, there have been some critical reviews highlighting occasional negative experiences with customer service and repair issues. While many customers celebrate the warm, welcoming environment and exceptional craftsmanship, others have noted waits and less satisfactory communication.

Operating in Washoe County, SJS Jewelry House has garnered an average rating of 4.6 stars, indicating a generally positive reception.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed

**Staff Members:**
- Scott
- Josie

Best Review:
Sara remarked on the outstanding service provided by Scott and Josie, emphasizing their commitment to customer satisfaction and their ability to create beautiful, custom engagement rings.

Worst Review:
Ellen expressed disappointment regarding her experience, highlighting an issue with watch repair that resulted in damage to her timepiece, which left her feeling frustrated with the service provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.