Kay Jewelers, located at 14700 E Indiana Ave Suite 1144, Spokane Valley, WA 99216, is a notable destination for engagement ring creation in Spokane Valley County. With a variety of services tailored to customers, including custom orders, jewelry maintenance, and repairs, this store provides a comprehensive jewelry experience. The knowledgeable staff, including recognized associates like Yoshi and Rosa, have been praised for their service, making the shopping experience welcoming.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The store has received a total of 104 customer reviews, with a general atmosphere leaning towards positive. Approximately 55% of reviews can be classified as positive, 20% as neutral, and 25% as negative, reflecting a balanced mix of experiences.

Highlight Reviews:
Best Review: M M expressed satisfaction with the staff's attentiveness and acknowledged that even during busy times, customers were recognized. They described a positive shopping experience and mentioned the excellent service from Yoshi, who assisted in finding a beautiful ring that was only available online.

Worst Review: Alena C. shared dissatisfaction due to a lengthy delay and poor communication regarding a ring resizing. They were frustrated when their ring was sent to the wrong location and expressed disappointment in the service received.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.