Tracy Jewelers, Spokane Valley WA

Tracy Jewelers is a well-regarded jewelry store located in Spokane Valley, Washington, where it has served the community since 1950. Situated at 106 N Evergreen Rd, Spokane Valley, WA 99216, this family-owned business specializes in creating custom engagement rings and providing a range of jewelry-related services, including jewelry repair, appraisals, and resizing.

With a reputation for excellent customer service, the experienced and friendly staff, including owner Sean Tracy and sales representatives like Shannon, are dedicated to making each customer's experience positive and memorable. Tracy Jewelers also boasts an AGS-accredited gem lab, ensuring that customers receive top-notch quality and expertise when selecting their engagement rings.

The store has a total of 238 reviews, reflecting a strong customer base.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The majority of reviews praise the attentive staff and the quality of the store's craftsmanship. Customers appreciate the professional atmosphere and the personalized service when designing engagement rings. However, there are a few reports of dissatisfaction regarding specific issues such as communication setbacks during repairs.

Best Review:
Rebecca highlighted that all of her fine jewelry purchases have come from Tracy Jewelers, noting the friendly staff and the extensive care they provide after the purchase, including cleaning and repairing services.

Worst Review:
Cady expressed disappointment in the service received for resizing her ring and replacing the gem, citing issues with communication and craftsmanship.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Sean Tracy
- Shannon

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.