Kay Jewelers in Lee's Summit, situated at 820 A NW Blue Pkwy, Ste. E107, has been recognized for its engagement ring creation services. This location operates in Jackson County and provides a variety of jewelry services including custom and special orders, diamond upgrades, gold exchange, and appraisals, ensuring customers receive high-quality, personalized experiences. The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 7:00 PM on Sundays. For inquiries, customers can contact the store at (816) 246-8179.

The reviews for Kay Jewelers reveal a generally positive atmosphere, with customers appreciating the knowledge and assistance of the staff. Many reviews compliment the friendly and attentive service provided, particularly in the engagement ring selection process. However, some experiences noted frustrations with product availability and customer service at times.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Mark commented on the great staff and fantastic service that contributed to a positive shopping experience at Kay Jewelers, highlighting the great selection available.

Worst Review:
Robin expressed dissatisfaction with multiple visits, feeling frustrated and disappointed with the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Store Hours:**
| Day | Opening Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff members mentioned include Pam and Des.