Rodgers Fine Jewelry, located at 631 NW Murray Rd, Lee's Summit, MO 64081, is a well-regarded jeweler in Jackson County. Specializing in engagement ring creation, the store offers a variety of services including custom design, jewelry repairs, and a wide selection of fine jewelry. With a reputation for strong customer service, the store is known to cater to customers looking for exquisite engagement rings and other jewelry pieces.

The establishment has received a total of 151 reviews, showcasing mixed sentiments from customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Positive reviews frequently highlight the friendly and knowledgeable staff, including Rodger and Elle, who are noted for their exceptional service and assistance throughout the ring selection process. Customers appreciate the personalized attention given when designing their engagement ring and the overall atmosphere of the store.

Conversely, some negative reviews describe experiences of inadequate service and issues related to product quality, including inconsistencies with diamond sizes and miscommunications during orders. Customers expressing dissatisfaction noted a lack of attention to detail in some transactions that overshadowed their experiences.

Best Review:
Megan praised Rodgers Fine Jewelry for their exceptional service throughout the purchasing process for her and her husband's jewelry, highlighting the kind and passionate staff willing to assist even in difficult circumstances.

Worst Review:
Jay detailed a frustrating experience regarding the customizing of an engagement ring, pointing out miscommunication and a lack of sincerity from the staff when addressing issues related to the diamond setting.

**Operating Hours:**
| Day | Hours |
|-----------|--------------------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Mentioned: Rodger, Elle

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.