Kay Jewelers Susquehanna Valley Mall in Selinsgrove PA
Kay Jewelers, located at 1 Susquehanna Valley Mall Dr, Ste A5, Selinsgrove, PA 17870, specializes in engagement ring creation and offers a variety of fine jewelry and services. Known for their extensive selection, this jeweler prides itself on providing a superior shopping experience. The staff, including Denise and Sunny, are frequently praised for their helpfulness and product knowledge, ensuring that customers feel supported in their journey to find the perfect engagement ring.
The store offers services such as jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchanges, and appraisals. Kay Jewelers operates in Snyder County, serving local customers with dedication and expertise.
Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
Overall Sentiment from Online Customer Reviews:
With a total of 91 reviews, customer sentiment is generally positive. Positive feedback comprises around 70%, with approximately 20% neutral responses and 10% negative reviews. Many customers commend the staff's professionalism and the quality of jewelry, although some express dissatisfaction with service issues.
Best Review:
Desiree praised the store for refurbishing her 22-year-old mother's ring beautifully and completing the work ahead of schedule, highlighting the attentive service she received.
Worst Review:
Diana expressed frustration regarding a ring she received for Christmas, which had quality issues and poor customer service, leading to a less favorable impression of the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
