Zales Jewelers, located at 1 Susquehanna Valley Mall Dr, Selinsgrove, PA 17870, offers a range of jewelry services with a notable emphasis on engagement ring creation. Known for its extensive selection of diamond and precious jewelry, Zales operates in Snyder County and provides customers with both classic and designer styles suited for every occasion. The store's staff has received mixed reviews; while some customers commend the helpfulness and attentiveness of employees when selecting bridal sets, others have reported dissatisfaction with customer service, particularly regarding the knowledge and responsiveness of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 43%
Neutral: 33%
Negative: 24%
Zales has garnered a total of 27 reviews, reflecting a variety of experiences.
Best Review: A customer noted a very positive experience with the store's staff who were helpful in choosing a bridal set and mentioned their recommendation of the jeweler for its service and selection.
Worst Review: One customer expressed frustration over the poor service and product issues, detailing negative experiences with warranties and deceptive practices from the company.
Operating Hours:
- Monday: 10 AM - 7 PM
- Tuesday: 10 AM - 7 PM
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 59.5%
Total Customer Feedback Reviewed: 28