Kay Jewelers The Mall At Whitney Field Leominster MA

Kay Jewelers, located at 100 Commercial Rd, Unit 98, Leominster, MA 01453, operates in Worcester County and is renowned for its engagement ring creation and exceptional customer service. With a staff that is often praised for being friendly and helpful, this jewelry store offers a comprehensive range of services, including jewelry repair and consultation for creating custom engagement rings. Customers appreciate the attentive and knowledgeable service from the employees, contributing to a positive shopping experience.

Overall, the store is currently open and available for business, with the following operating hours:

| Day | Opening Hours |
|-----------|------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews is mixed, with approximately 65% positive responses, 20% neutral, and 15% negative. Many customers highlight the knowledgeable staff and quality of the jewelry, while some express dissatisfaction with the service, specifically regarding responsiveness.

Best Review:
Joseph commended the personnel for their great customer service, describing them as friendly and fun, which improved his overall experience at the store.

Worst Review:
Sharon shared her frustration regarding the rudeness of the staff, stating that service was slow and that she struggled to receive assistance with her inquiries about a repaired ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.