Crowne Jewelers, located at 12 Lindell Ave, Leominster, MA, is a well-regarded jewelry store offering a full range of services, particularly specializing in engagement ring creation. With more than 40 years of experience, the store is known for its exceptional customer service and knowledgeable staff, including owner Roger, who is praised for his expertise in helping clients select the perfect engagement ring. Customers appreciate the variety of styles available and the personalized attention given to each individual.
Crowne Jewelers operates within Worcester County and provides various services, including ring sizing, jewelry repair, and custom designs. The store has received a mix of reviews from online customers, indicating a balance of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the friendly and accommodating nature of the staff, with many customers expressing satisfaction with their purchases and the quality of work performed, particularly regarding engagement rings. On the other hand, some negative reviews mention instances of subpar service, emphasizing communication issues with staff.
**Opening Hours:**
- Tuesday: 9:30 AM - 4:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 4:00 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members Mentioned:**
- Roger
Best Review:
A customer commended the staff for their patience and support while helping with jewelry purchases. They noted that the atmosphere was welcoming and highlighted the wide range of options available for every budget.
Worst Review:
One reviewer described a negative interaction, citing rudeness during a phone inquiry regarding selling jewelry, which discouraged them from visiting the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 43
Store Phone Number: 9785344040