Kay Jewelers, located at 1815 Tiffin Avenue, Findlay, OH 45840-6750, is a well-regarded jewelry store specializing in engagement ring creation and a variety of other jewelry services. With a total of 90 reviews available, the store boasts a positive atmosphere driven by knowledgeable and friendly staff. Their services include custom and special orders, diamond upgrades, jewelry maintenance and repair, as well as appraisals. The attentive team ensures customers feel supported throughout their jewelry purchasing journey, helping them to find or create the perfect engagement ring.
The store operates in Hancock County and can be reached at (419) 424-1001.
Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
General sentiment reflects a positive experience with around 80% of reviews praising the helpful and responsive staff, with complaints focused on individual cases of customer service speed and product quality.
Best Review:
Amber praised the friendly staff and high-quality products, expressing satisfaction with the store manager's exceptional service.
Worst Review:
Makenzie shared her disappointment in experiencing rude customer service, indicating a strong negative encounter within the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Mentioned:
- DJ
- LeAnn
Positivity Score: 90%
Total Customer Feedback Reviewed: 90
Store Phone Number: (419) 424-1001