Michael Eller Diamonds, located at 2129 Tiffin Ave, Findlay, OH 45840, is a trusted full-service jewelry store that has been a staple in the Northwest Ohio area for over 40 years. Known for its exceptional engagement ring creation service, the store prides itself on a personalized approach to each customer, ensuring that every piece is crafted to meet individual preferences and specifications. The knowledgeable staff, trained with certifications from the GIA, are dedicated to providing a warm and inviting atmosphere, making every jewelry purchasing experience memorable.
With a total of 121 reviews, customer feedback has predominantly highlighted positive experiences at this local jeweler. Clients commend the exceptional customer service, with many noting the staff's helpfulness and willingness to go above and beyond, particularly during the engagement ring selection process. Reviews often mention the quality of the jewelry and the extensive selection available, including custom designs. However, some customer feedback indicates occasional satisfaction issues related to specific repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 10%
Negative: 2%
Opening Hours:
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 8 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
Staff Members:
- Mike Eller (Owner)
Best Review: A customer expressed appreciation for the friendly and knowledgeable staff, highlighting the excellent service received while selecting engagement and wedding rings. They were particularly impressed by how the staff worked diligently to find the perfect pieces, exceeding their expectations.
Worst Review: One customer mentioned frustration with repeated repairs on a necklace, feeling that the quality did not justify the cost and that adequate insurance options were not provided.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.