Kay Jewelers Treasure Coast Square, Jensen Beach, FL

Kay Jewelers, located at 3202 NW Federal Hwy, Jensen Beach, FL 34957-4450, offers a comprehensive selection of jewelry services, particularly excelling in engagement ring creation. The store operates in Martin County and is known for its extensive inventory of fine jewelry, including engagement rings, wedding bands, and personalized pieces. Customers can access services such as jewelry maintenance and repair, custom orders, diamond upgrades, and appraisals. The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. For inquiries, customers can reach them at (772) 692-2959.

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects mixed reviews from 91 total mentions. Positive experiences were highlighted by the exceptional service from staff members, particularly with helpful associates like Courtney and Ally, receiving a positive sentiment of approximately 75%. However, some negative experiences were reported regarding customer service and communication issues, encountering a negative sentiment of about 25%.

Best Review:
Jennifer praised the staff for their quick and attentive service, highlighting an associate named Courtney for her help in selecting a chain and for providing thorough explanations about warranties.

Worst Review:
Jordan detailed a frustrating experience where a staff member damaged a ring during service, leading to poor customer service and inadequate resolution from the management, ultimately expressing significant dissatisfaction.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Hours |
|---------------------|
| Monday - Friday | 11:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff members mentioned include Courtney and Ally.