Zales Jewelers, located at 3218 Treasure Coast Square, Jensen Beach, FL 34957, is known for providing a wide array of jewelry services, particularly in the creation of engagement rings. The store operates in Martin County and can be reached at (772) 692-2662.

Employees are dedicated to personalized customer service, allowing clients to explore options tailored to their preferences. They offer various services including custom engagement ring designs, ring resizing, repair, and cleaning. Their atmosphere is highlighted by friendly staff members like Dan, who consistently receive praise for their product knowledge and customer care.

Overall, Zales has received mixed feedback regarding its service quality. Some customers appreciate the store's attentive and helpful staff, particularly praising Dan for his commitment to ensuring customer satisfaction. However, multiple reviews indicate issues with customer service, particularly concerning long wait times and unsatisfactory handling of repairs, which has left some customers frustrated.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Hours of Operation:**
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM

**Staff members mentioned:**
- Dan

Best Review:
John highlighted Zales' exceptional customer service, particularly appreciating the personal attention and assistance he received while searching for an engagement ring, which made the experience delightful.

Worst Review:
Brigici expressed dissatisfaction regarding her experience with staff who were unaccommodating when her receipt was not handy for a resizing request, leading to frustration over their lack of assistance.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.