Kay Jewelers, located at 2529 Main St., Ste. 142, Union Gap, WA 98903, is a prominent jewelry store specializing in engagement ring creation and a vast array of jewelry services. The store operates in Yakima County and is known for its wide selection of engagement rings, wedding bands, and fine jewelry. Their team, including knowledgeable staff members, is dedicated to providing excellent customer service and personalized assistance to help customers find the perfect piece for their special occasion.

Kay Jewelers offers a variety of services, including custom jewelry design, jewelry repair, diamond upgrades, and appraisals. Customers appreciate the attentive service and support they receive, particularly when creating engagement rings. Many reviews have highlighted the friendly and knowledgeable staff who strive to make the jewelry buying experience enjoyable and stress-free.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlighted Reviews:
Best Review: Colton praised the super friendly and helpful staff at Kay Jewelers, emphasizing the fair pricing of the engagement ring he purchased. Lisa also highlighted her wonderful experiences with the team, mentioning their exceptional service.

Worst Review: Astrob Bronto expressed frustration over the warranty policy, indicating dissatisfaction with the need to bring in jewelry for inspections every six months to maintain coverage.

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Staff Members: Stephanie, Victoria, Julie, Riley.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.