Kay Jewelers, located at 10401 US Highway 441, Ste 74, Leesburg, FL 34788, operates in Lake County and specializes in engagement ring creation and other fine jewelry services. The store offers a variety of options for engagement rings, including custom design services that cater to unique customer preferences. While the staff have received mixed reviews regarding their service quality, some customers commend their friendly and knowledgeable approach, especially in guiding clients through the ring selection process. However, there are mentions of slow service and dissatisfaction with repairs, highlighting the inconsistency in customer experiences.

The store has a total of 30 reviews from various platforms, providing a balanced perspective on its offerings.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Best Review: A customer named Jane praised the stunning engagement ring her husband purchased, though she noted that the staff's service detracted from the overall experience.
Worst Review: Kelly expressed deep disappointment with one employee's customer service, deeming the experience embarrassing after years of loyalty to Kay Jewelers.

Opening Hours:
Monday to Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff Members:
- No specific staff members were mentioned in the reviews.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.