Zales Jewelers, located at 10401 US Highway 441, Leesburg, FL 34788, offers a range of jewelry services, particularly focusing on engagement ring creation. Customers have noted the friendly demeanor of the staff, especially highlighting individual team members like Maria for her exceptional service. The store is known for its good selection of engagement rings and competitive prices.

However, some customers have expressed dissatisfaction regarding customer service experiences, indicating struggles with respect and efficiency, particularly during the ring repair process. These mixed reviews suggest room for improvement in service consistency, though many have appreciated the store's knowledgeable staff and inviting atmosphere.

The store currently operates in Lake County and has received a total of 13 reviews, where sentiments express both satisfaction and concerns.

Overall Sentiment from Online Customer Reviews:
- Positive: 69%
- Neutral: 15%
- Negative: 15%

Best Review: Catherine praised the friendly staff and noted the appealing sale prices during her visit, indicating a positive shopping experience.

Worst Review: Tony felt disrespected during his interaction at the store, suggesting a need for better customer care.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Noted:
- Maria

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.