Kay Jewelers Waynesboro Town Center, Waynesboro VA

KAY Jewelers in Waynesboro, VA, is a renowned destination for engagement ring creation and exceptional jewelry services. Located at 821 Town Center Dr., Ste. C, this store operates primarily in Waynesboro, ensuring a seamless shopping experience for customers. The store is known for its expert staff, including standout team members like Lisa and Trinity, who have received numerous accolades for their exceptional customer service. The store's commitment to quality is reflected in the extensive array of jewelry offered, including options for custom and special orders, diamonds, and personalized pieces.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Phone: (540) 943-7633

This location boasts a total of 139 reviews, indicating a solid reputation within the community.

Overall Sentiment from Online Customer Reviews:
The general sentiment regarding KAY Jewelers is predominantly positive, with approximately 85% of reviews highlighting exceptional service and quality craftsmanship, while around 10% reflect neutral sentiments. Negative feedback accounts for about 5%, primarily focusing on concerns regarding wait times and staffing during peak hours.

Best Review:
Catherine praised the staff at KAY Jewelers for their kindness, respect, and quick service, indicating a strong commitment to customer satisfaction.

Worst Review:
Maria expressed dissatisfaction with her experience, noting issues with service and the attentiveness of staff during her visits, highlighting a concern for improving customer engagement.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Lisa
- Trinity