Regal Jewelers, located at 124 Lucy Lane, Waynesboro, VA, is a family-owned and operated jewelry store, established in 1993. With a strong reputation in the community, Regal Jewelers specializes in creating custom engagement rings and offers a variety of services including jewelry repairs. Customers have praised the knowledgeable staff for their friendly and professional service, often highlighting the craftsmanship and quick turnaround times for repairs, which are typically completed in about three business days.

The store is known for its extensive selection of estate, modern, and custom jewelry, appealing to a wide range of customer preferences and budgets. Testimonials often mention the pleasant atmosphere and the dedication of staff members, such as Jeremy, who have been recognized for their attention to detail and expertise in jewelry design.

However, some feedback has noted instances of less satisfactory interactions, specifically concerning pricing when selling gold or about service experiences when sizing rings.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

| Day | Hours |
|-----------|-----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff members: Jeremy

Best Review: A customer highlighted the excellent service and craftsmanship when redesigning their engagement ring, noting that the staff made them feel comfortable and valued throughout the process.

Worst Review: A reviewer expressed dissatisfaction with the offered price for selling gold, feeling that the valuation was significantly lower than expected.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.