HomeStore LocatorMODes PeresKay Jewelers West County Center
75% Score | Kay Jewelers West County Center in Des Peres MO

Kay Jewelers, located in Des Peres, Missouri, is known for its wide range of engagement rings and jewelry services. Situated at 164 West County Center, Suite 2244, this store offers a dedicated experience for couples looking to create the perfect engagement ring. The knowledgeable staff, including associates like Malachi and Cassie, are recognized for providing attentive customer service, assisting clients through the selection process, and ensuring an enjoyable shopping experience.

Kay Jewelers provides various services, including custom engagement ring creation, jewelry maintenance, repair, appraisals, and financing options. With over 145 reviews available online, many customers praise the store's staff for their friendliness and expertise, contributing to an enjoyable purchasing experience for engagement rings. However, some reviews highlight issues with customer service and product quality, indicating a need for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members:**
Malachi
Cassie

Best Review:
A customer named Zach commended the staff's attention to detail and genuine concern for providing a great experience, particularly during the engagement ring selection process.

Worst Review:
Krista expressed deep dissatisfaction, stating that her engagement ring resizing took much longer than promised, resulting in her having to borrow a ring for her wedding day, highlighting poor customer service and communication issues.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 75%
Total Customer Feedback Reviewed: 153

We strive to provide a balanced perspective to help buyers make informed decisions. This review and rating are based on public data, customer feedback, and expert analysis. Willyou.net is not affiliated with the jeweler mentioned. Please verify details with the retailer before purchasing.
Read our full review of all Kay Jewelers locations here
Kay Jewelers West County Center
Kay Jewelers West County Center
75%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers West County Center

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