Kay Jewelers, located in Des Peres, Missouri, is known for its wide range of engagement rings and jewelry services. Situated at 164 West County Center, Suite 2244, this store offers a dedicated experience for couples looking to create the perfect engagement ring. The knowledgeable staff, including associates like Malachi and Cassie, are recognized for providing attentive customer service, assisting clients through the selection process, and ensuring an enjoyable shopping experience.

Kay Jewelers provides various services, including custom engagement ring creation, jewelry maintenance, repair, appraisals, and financing options. With over 145 reviews available online, many customers praise the store's staff for their friendliness and expertise, contributing to an enjoyable purchasing experience for engagement rings. However, some reviews highlight issues with customer service and product quality, indicating a need for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members:**
Malachi
Cassie

Best Review:
A customer named Zach commended the staff's attention to detail and genuine concern for providing a great experience, particularly during the engagement ring selection process.

Worst Review:
Krista expressed deep dissatisfaction, stating that her engagement ring resizing took much longer than promised, resulting in her having to borrow a ring for her wedding day, highlighting poor customer service and communication issues.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.