Kay Jewelers West Valley Mall Tracy CA

Kay Jewelers, located at 3200 N Naglee Rd, Space 490, Tracy, CA 95304, is a prominent jewelry store known for its engagement ring creation and various jewelry services. With a total of 24 reviews analyzed, the store has become well-known within San Joaquin County for its extensive selection of fine jewelry, including engagement rings, designer collections, and timepieces. Customers can reach the store at (209) 834-1110.

The store operates during the following hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: Closed

Positive sentiments from customer reviews highlight the friendly and helpful nature of some staff members, along with commendable service experiences. However, there are also numerous negative reviews regarding misleading pricing, customer service issues, and dissatisfaction with product quality warranties.

Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 20%
- Negative: 50%

Best Review:
A customer named Kim noted that this location is closed and mentioned that the next nearest Kay store is in Stockton or Modesto, reflecting a general consensus of the store's current operational status.

Worst Review:
Debbie expressed significant dissatisfaction, stating that the repair costs were deceptive, highlighting a pattern of customer complaints about repair pricing and service reliability.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.