Kay Jewelers at Westfield Broward in Plantation, Florida, is a renowned destination for exquisite engagement rings and exceptional customer service. With a robust selection of engagement rings, the store emphasizes personalized consultations, allowing customers to find the perfect piece that meets their unique requirements. The knowledgeable staff, including dedicated associates like Karen and Sylvia, are committed to offering tailored assistance, making the experience of selecting an engagement ring as memorable as the occasion itself.

Operating in Broward County, this jewelry store provides a variety of services, such as custom orders, diamond upgrades, and jewelry repairs, ensuring customers have support at every stage of their jewelry journey. The address is 8000 W Broward Blvd., Ste. 614, Plantation, FL 33388-0024, and they can be reached at (954) 472-6444.

Store Hours:
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM

Overall Sentiment from Online Customer Reviews:
The response from online customer reviews indicates a mixed atmosphere, with approximately 65% positive, 15% neutral, and 20% negative sentiments. Customers frequently commend the staff's helpfulness and the store's wide selection of jewelry, although some negative feedback highlights delayed repairs and unsatisfactory customer service experiences.

Best Review:
Austin appreciated the friendly staff at Kay Jewelers, who always ensure that his rings are cleaned and well-maintained. He noted that despite occasional upsells, the staff respects customers' decisions to decline additional purchases.

Worst Review:
Sonia expressed frustration over prolonged watch repairs and a lack of communication from the staff regarding updates on the status of her repair, leading to a disappointing experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.