KAY Jewelers, located at 3116 John Williams Blvd., Suite 119, Bedford, IN 47421, operates in Lawrence County. This set of jewelry professionals specializes in the creation of engagement rings and offers a range of services that include jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, and appraisals. Customers have particularly praised the knowledgeable staff for their exceptional service, highlighting team members like Ella and Lindsay for their helpfulness and friendly demeanor.
Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
The store has accumulated a total of 48 reviews, showcasing a generally positive atmosphere, particularly regarding customer interactions and the quality of jewelry.
Highlight Reviews:
Best Review: Anna commended the store for helping her fiancé select her dream engagement ring, praising the kind and friendly service provided by the staff, specifically mentioning Ella's excellent assistance.
Worst Review: Kyle criticized the store for having unknowledgeable and rude staff, expressing his dissatisfaction with the service he received during his visit.
Store Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
Staff Members:
- Ella
- Lindsay
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 48
Store Phone Number: (812) 278-3045