Pegasus Jewelry, located at 2230 Washington Ave, Bedford, IN 47421, specializes in creating custom engagement rings and offers a range of jewelry services. The store is known for its quality craftsmanship and knowledgeable staff, making it a recommended choice for those seeking personalized jewelry. The owner is highly regarded for his expertise, creating a welcoming atmosphere for customers. The store's phone number is (812) 279-5210.
The customer service experience appears to be a mix of positive and negative sentiments, with some reviewers praising the staff's friendliness and helpfulness, particularly highlighting the quality of work and the knowledge of the jeweler. However, some customers have expressed disappointment regarding the service quality and responsiveness, particularly when it comes to selling jewelry back to the store.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Highlight Reviews:
Best Review: Carolyn commends the store for its long-standing relationship, emphasizing the quality of work and service provided by the knowledgeable owner.
Worst Review: Marian expresses disappointment in the customer service experience, mentioning rude behavior from the staff and a lack of assistance during her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|----------------|
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned: None specified.
Positivity Score: 70%
Total Customer Feedback Reviewed: 28
Store Phone Number: 8122795210