Kay Jewelers, located at 2911 Watson Blvd, Warner Robins, GA 31093, is a prominent destination for those seeking exquisite engagement rings and jewelry services in Houston County. Known for their extensive selection and knowledgeable staff, they offer personalized engagement ring creation, ensuring customers find or design the perfect piece to symbolize their love.
In-store services include custom jewelry design, repair, and cleaning, making it a one-stop-shop for all jewelry needs. The dedicated team, which includes recognized staff members like Pam, Kasey, and Calvin, is praised for their commitment to customer service, helping clients through the intricate process of selecting and designing engagement rings.
The store has received a total of 180 reviews, reflecting a range of customer experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Highlight Reviews:
Best Review: A customer expressed high satisfaction with Pam's attentive service, noting her patience and support throughout the jewelry selection process.
Worst Review: A customer named Tonya reported feeling disrespected due to an incident where staff prioritized a newer customer over those waiting, leading her to reconsider future purchases.
| Opening Hours |
|-------------------------|
| Monday to Tuesday: 10 AM - 7 PM |
| Wednesday to Thursday: 10 AM - 7 PM |
| Friday: 10 AM - 8 PM |
| Saturday: 10 AM - 8 PM |
| Sunday: 12 PM - 6 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 182