Kay Jewelers, located at 1125 D Colusa Ave., Ste. D 401, Yuba City, CA 95991-3617, offers an impressive selection of engagement rings and personalized jewelry services in Sutter County. Known for its attentive customer service, the staff is skilled in assisting customers with the creation of unique engagement rings, ensuring that each piece is a reflection of individual taste and style. With a wide range of options from classic to contemporary, Kay Jewelers is dedicated to helping customers find or create the perfect engagement ring.
Operating hours at this location are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday to Friday: 10:00 AM - 8:00 PM
The store's phone number is (530) 755-3043.
Overall Sentiment from Online Customer Reviews:
After reviewing a total of 37 customer opinions, the sentiment breakdown is as follows:
- Positive: 54%
- Neutral: 24%
- Negative: 22%
Customers appreciate the variety of jewelry options and the knowledgeable staff, while some express frustration with customer service mishaps and pricing concerns.
Best Review: A reviewer named Miriam praised the exceptional service provided by staff member Chelsi, highlighting her attentiveness and helpfulness in selecting the desired bracelets.
Worst Review: Brenda expressed dissatisfaction with the experience at Kay Jewelers, stating that she felt misled about the pricing, which ended up being significantly higher than initially quoted.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 66%
Total Customer Feedback Reviewed: 37