Poole's Jewelers, located at 1258 Stabler Lane Suite 140, Yuba City, CA 95993, has been a trusted name in jewelry for over a century, specializing in engagement ring creation and exceptional customer service. Known for their exquisite craftsmanship, Poole's offers a wide range of options for designing custom engagement rings, ensuring that each piece is as unique as the love it represents. The staff, including owner Fritz Poole, are recognized for their welcoming demeanor and personal attention to detail, making the ring selection process enjoyable and memorable.
This family-owned jeweler operates in Sutter County and is celebrated not just for their products but for their commitment to client satisfaction. They also provide various other services such as jewelry repairs, ring resizing, and custom designs. Poole's Jewelers is open Monday through Friday from 10:00 AM to 5:30 PM and Saturday from 10:00 AM to 2:00 PM, remaining closed on Sundays. To reach them, call 530-673-7000.
Overall Sentiment from Online Customer Reviews:
Based on the analysis of 112 reviews, Poole's Jewelers maintains a positive reputation among customers. Approximately 85% of the feedback reflects a positive sentiment, with smiles regarding their expert service and craft. Around 10% are neutral, while only 5% express dissatisfaction, usually centering on isolated experiences, particularly regarding pricing concerns.
Best Review:
Joseph praised Poole’s Jewelers for transforming family gold into a stunning piece of jewelry, noting the exceptional service and craftsmanship from the team.
Worst Review:
Taylore expressed displeasure with the customer service, citing a negative interaction with the owner, which led to a decision to no longer patronize the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff Members:
- Fritz Poole
Positivity Score: 90%
Total Customer Feedback Reviewed: 112