Ken Walker Jewelers in Gig Harbor WA

Ken Walker Jewelers is a prominent jewelry store located in Gig Harbor, Washington, known for its exceptional engagement ring creation and friendly customer service. With over 362 reviews across multiple platforms, this locally owned establishment has maintained a reputation for providing high-quality jewelry and personalized experiences since its establishment in 1972.

Visitors often highlight the engagement ring design services, appreciating the knowledgeable staff who guide clients through the custom jewelry creation process. The team, led by owner Stacey, is praised for their commitment to customer satisfaction, showcasing a vast selection of stunning designs. Positive feedback frequently mentions the welcoming atmosphere, where customers feel valued and cared for.

However, some reviews indicate areas for improvement, particularly regarding pricing transparency and communication about repair times. A few customers expressed frustration over delayed services and unexpected quotes, suggesting that the ownership could enhance communication.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:** Adam, a local customer, commended the outstanding service he received while selecting engagement rings, noting the extensive selection and helpful staff who provided genuine support throughout the purchasing process.

**Worst Review:** Michi reported dissatisfaction with the lack of upfront pricing when dropping off a ring for resizing, indicating that the lengthy quote process soured their experience, despite appreciating the store's polite atmosphere.

Ken Walker Jewelers
4912 Point Fosdick Drive NW
Gig Harbor, WA 98335
(253) 851-6516

**Hours of Operation:**
- Mon to Fri: 10:00 AM - 6:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed

Staff members mentioned include Stacey.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*