Douglas Kent Jewelers, located at 2724 W Thomas St, Hammond, LA, is celebrated as the oldest independently owned jewelry store in the area, having served the community since 1985. The store specializes in custom engagement ring creation, offering flexible designs to help personalize jewelry that aligns with individual stories and preferences. Known for their on-site jewelry repair and a wide variety of fine jewelry, Douglas Kent Jewelers aims to provide a unique shopping experience.

The overall atmosphere in customer reviews is generally positive, with many praising the friendly and knowledgeable staff, including mentions of the owner, Douglas Kent. Customers appreciate the quality of service and the personalized attention given to their requests. The staff's expertise and willingness to accommodate specific needs, such as resizing engagement rings in a timely manner, have been highlighted as significant advantages.

However, there are some negative sentiments to consider. A few customers reported experiences with unwelcoming service, suggesting that certain interactions may not reflect the store's otherwise warm reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 11%
Negative: 11%

Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff Mentioned: Douglas Kent

Best Review:
Margaret praised Douglas Kent Jewelers as a wonderful place for quality jewelry and stylish gifts, noting the staff's friendliness and expertise in the craft.

Worst Review:
Janet expressed dissatisfaction with a specific interaction, feeling insulted by a staff member's condescending remarks about her search for jewelry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.