Kim's Fine Jewelry, located at 1408 Bienville Blvd, Ste D, Ocean Springs, MS 39564, specializes in creating exquisite engagement rings and providing a range of jewelry services. The store is known for its attentive customer service and personalized experiences, making it a popular choice among residents in Jackson County. Customers have highlighted the store's ability to quickly handle repairs and provide fair pricing, with a specific mention of successful resizing and battery replacements.
However, the store has received mixed reviews. Some customers appreciated the quick service and reasonable prices, noting the excellent repair work and pleasant experiences with staff. In contrast, others reported negative encounters, citing issues with customer service, including perceived rudeness from staff members during their visits.
Overall sentiment from online customer reviews:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
The review coverage consists of a total of 13 reviews.
Best Review:
A reviewer named Remy expressed satisfaction with the ring he purchased, commending the personal service provided by the staff and the competitive pricing compared to larger retailers in the area.
Worst Review:
Keith shared a negative experience, alleging instances of disrespect and mentioning feelings of racism from a staff member during his visit, which left him discouraged from returning.
Operating Hours:
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 6 PM
- Sunday: 10 AM – 6 PM
- Monday: Closed
Staff mentioned: None specified.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.