King Jewelers is a prominent jewelry store located in Aventura, Florida, at 18265 Biscayne Blvd. Known for its exceptional engagement ring creation services, King Jewelers has a reputation that spans over a century, having been in operation since 1912. The store prides itself on a wide range of designer diamond jewelry and luxury watches, making it a go-to destination for couples looking for the perfect engagement ring.
The experienced staff at King Jewelers, including known associates such as Jeffrey Kramer and Eunice Lopez, are dedicated to providing a personalized shopping experience. They are praised for their knowledge and commitment to customer satisfaction. Customers have reported rapid service, with some rings being ready within 24 hours, demonstrating the jeweler's efficiency in fulfilling requests.
However, not all feedback has been positive—some customers have expressed dissatisfaction with specific interactions, citing issues with customer service and follow-up communication. These mixed experiences underscore that while many leave satisfied, others have encountered problems.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 65%
Neutral Sentiment: 20%
Negative Sentiment: 15%
| Operating Hours |
|-----------------------|
| Monday to Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |
Included Staff: Jeffrey Kramer, Eunice Lopez
Best Review: A customer highlighted the exceptional service provided by Jeffrey Kramer, noting his professionalism and knowledge, which made the process of purchasing a unique timepiece seamless and enjoyable.
Worst Review: A customer shared a negative experience regarding poor treatment from the staff and a lack of follow-through on a watch repair, indicating frustration with the overall service and communication.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 115
Store Phone Number: 3059354900