Kramar Jewelry, located at 25766 Woodward Ave, Royal Oak, MI 48067, is a respected jeweler in Oakland County specializing in engagement rings and custom jewelry creation. With more than 35 years of experience among its goldsmiths and gemologists, it has established a strong reputation for quality and service since its founding in 1962. The knowledgeable staff, including Andy and George, guide customers through the engagement ring selection process, offering personalized attention and expert advice, ensuring a comfortable and pressure-free shopping experience.
Customers appreciate the extensive selection of diamonds and custom design services, which allow clients to create unique pieces that truly reflect their personal stories and styles. Kramar Jewelry is recognized for its focus on customer satisfaction, with many reviews praising the favorable pricing, impressive craftsmanship, and friendly atmosphere. However, some reviews indicate experiences with inconsistent service quality, particularly concerning staff demeanor.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
The total number of reviews considered for this overview is 155. Most reviews highlight positive shopping experiences, with customers expressing trust in the staff's expertise and the ability to create beautiful custom jewelry.
Best Review:
A customer named Saumya praised Kramar Jewelry for successfully custom designing a ring, highlighting the smooth process and wonderful results, thanks to Andy’s dedicated assistance.
Worst Review:
Lynn shared a negative experience regarding the store's atmosphere, describing it as unfriendly and expensive compared to other jewelers, feeling that she was not valued as a customer.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Andy
- George
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 155
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.