Miner's Den Jewelers, Royal Oak, MI

Miner's Den Jewelers, located at 3417 Rochester Rd, Royal Oak, MI 48073, is celebrated for its exceptional engagement ring creation services and a welcoming shopping environment. This family-owned establishment has built a solid reputation over the years, with over 900 reviews capturing the essence of customer experiences. The knowledgeable staff, including associates like Tia and Natalie, provide personalized service, guiding customers through the intricacies of diamond selection and custom designs.

The jeweler specializes in crafting unique engagement rings, allowing clients to collaborate closely with experienced jewelers to realize their vision. Alongside engagement rings, services offered include jewelry repairs, resizing, and appraisals, making it a comprehensive destination for all jewelry needs in Oakland County.

Despite overwhelmingly positive feedback, some customers have reported inconsistencies in communication and service during busy periods, reflecting a minor area for improvement.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned:
- Tia
- Natalie

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review:
A customer shared how the attentive staff at Miner's Den helped create a unique engagement ring, noting the exceptional service by Natalie that made the decision process easy and enjoyable.

Worst Review:
Another customer expressed disappointment over inconsistent follow-through on a repair and described feeling rushed during a busy visit, illustrating a need for improved customer experience handling.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.