Marrella & Company Fine Jewels, located at 32889 Woodward Ave, Royal Oak, MI, is a charming family-owned jewelry store that has been serving the community since 2001. With a focus on engagement ring creation and custom jewelry design, this shop brings a personal touch to every piece, guided by the expertise of owner John Marrella and co-owner Patricia Marrella. The store's reputation is built on providing exceptional customer service, helping clients turn their dream rings into reality.

Customers appreciate the warm atmosphere and friendly service, noting that John and his staff genuinely care about making the jewelry shopping experience enjoyable. Although most reviews are positive, a few have raised concerns regarding prices and communication. It's clear that Marrella & Company takes pride in their craft, offering a selection of both unique and traditional pieces that keep clients coming back.

Customer Sentiment: Approximately 60% of customers express high satisfaction with their experience, while about 20% remain neutral, and 20% have faced challenges.

Opening Hours:
- Tuesday to Thursday: 10:00 AM – 4:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday and Monday: Closed

Best Review: Greg praised the store for its welcoming environment and outstanding service, mentioning he was thrilled with his custom engagement ring.

Worst Review: Carrie expressed regret after selling items to the store, feeling unsettled about the value received and wishing she had been more cautious.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.