Kramer & Hall Goldsmiths is a renowned jewelry store located in Laconia, NH, specializing in high-quality, handmade engagement rings crafted from gold, platinum, and silver. The skilled husband-and-wife team, Keith Hall and Lilo Kramer, have extensive experience in jewelry design and repair, which enables them to create exquisite one-of-a-kind pieces tailored to the needs of their clients. The store operates primarily by appointment, ensuring personalized service for each customer.
Situated in an iconic granite railroad station at 13 Veterans Square, this store has captivated clients from all over New England with its commitment to quality craftsmanship and customer satisfaction. Services offered include custom jewelry design, restoration, and repair, with a focus on maintaining the integrity and beauty of valuable pieces.
Operating Hours:
- Monday: Closed
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment expressed in customer reviews reflects a mix of positive and negative experiences. Approximately 80% of the feedback is positive, with customers praising the quality of workmanship and friendly service. However, 20% of the reviews indicate dissatisfaction, mainly regarding accessibility and the store's limited operating hours.
Best Review:
Shelly expressed her satisfaction with the quality of the jewelry work done, highlighting the sparkle returned to her prized possession and noting the pleasant nature of the service.
Worst Review:
Carl shared his disappointment regarding the inability to purchase gifts during the store's limited hours and suggested that the owners consider retiring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 6
Store Phone Number: 6035246779