Sawyers Jewelry, located at 520 Main St, Laconia, NH, specializes in a variety of jewelry services with a strong emphasis on engagement ring creation. The store prides itself on its family-owned and operated business model, providing customers with exceptional service and a personalized experience throughout the ring selection and custom design process. Their knowledgeable staff, including owner Robert Sawyer, is dedicated to helping customers find the perfect engagement ring that fits both their style and budget.
With a commitment to high-quality craftsmanship, Sawyers Jewelry offers services such as custom design, appraisals, and expert cleaning and repairs. Customers frequently praise the team’s professionalism, friendly demeanor, and patience, creating a welcoming atmosphere that fosters trust and satisfaction.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:30 AM - 5:00 PM |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 9:30 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment reflected in online reviews showcases a predominantly positive atmosphere surrounding Sawyers Jewelry. While the store has garnered an overall positive response with an approximate score of 85% positive, 10% neutral, and 5% negative, there are indications of customer satisfaction with their experiences. Positive reviews highlight the welcoming staff and high-quality service, while a few negative experiences reference issues with appraisals and communication.
Best Review:
A customer named Kevin expressed his satisfaction with the knowledgeable staff at Sawyers Jewelry, highlighting their friendly demeanor and commitment to helping customers find the perfect engagement ring. He noted that the process was made easy and comfortable, resulting in a purchase that his fiancée loved.
Worst Review:
Another customer, Stephanie, shared a frustrating experience regarding a jewelry appraisal where loose stones were overlooked, leaving her with an impression of poor communication and service. She was disappointed that no attempt was made to address the issue before the charge for the appraisal.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 55
Store Phone Number: 6035243309