Krystyna's Jewelry, Lemont, IL

Krystyna's Jewelry is a highly regarded jeweler situated at 14180 McCarthy Rd, Lemont, Illinois 60439, known for its exceptional quality and customer service in engagement ring creation. Family-owned since 1985, the team, including GIA Graduate Gemologist Dorothy, focuses on providing personalized experiences for clients looking to design the perfect ring. They offer an array of services, including custom jewelry design, engraving, and appraisals, creating an inviting and friendly atmosphere for all customers.

The store has received a total of 336 reviews, showcasing a blend of positive and constructive feedback. Customer sentiment leans heavily positive, with approximately 92% positive, 5% neutral, and 3% negative responses.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Customers particularly commend Krystyna's Jewelry for their knowledgeable staff who assist in selecting beautiful engagement rings while ensuring a comfortable shopping experience. However, some negative feedback mentions concerns over customer service experiences during visits.

Best Review:
Elisa highlighted how Krystyna's Jewelry exceeded her expectations in creating her engagement ring, praising the customization process and personal attention received from Dorothy.

Worst Review:
Juan expressed dissatisfaction with the service and claimed the store lacked expertise, describing it as merely a middleman for jewelry sourcing.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Dorothy Retzke