La Perla Tapatia Jewelers, located at 82227 US Highway 111, Suite C4, Indio, California, is a jewelry store renowned for its engagement ring creation and exceptional customer service. With a solid reputation established over 29 years in Riverside County, this jeweler offers a wide range of services, including custom jewelry design and repair, catering to clients who seek unique and personalized engagement rings.
The store is known for its friendly staff who provide a welcoming atmosphere for customers. According to reviews, many clients appreciate the professionalism and attentiveness of the team. The store operates from 10 am to 6:30 pm, Monday through Saturday, with hours extending to 11 am to 5 pm on Sundays, making it convenient for various schedules.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
The positive reviews highlight customers’ satisfaction with the quality of jewelry and the exceptional service provided by the staff. However, some negative comments note delays in service and occasional misunderstandings regarding custom orders.
Best Review: Jesse expressed appreciation for the friendly staff and great service, emphasizing the positive experience he had while interacting with the team at La Perla Tapatia Jewelers.
Worst Review: One reviewer mentioned disappointment with service delays and miscommunication about an order, reflecting a less than satisfactory experience with the engagement ring they commissioned.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10 am - 6:30 pm
- Tuesday: 10 am - 6:30 pm
- Wednesday: 10 am - 6:30 pm
- Thursday: 10 am - 6:30 pm
- Friday: 10 am - 6:30 pm
- Saturday: 10 am - 6:30 pm
- Sunday: 11 am - 5 pm
Staff members mentioned include the owners and staff, whose names are not specified.
Positivity Score: 81%
Total Customer Feedback Reviewed: 4
Store Phone Number: 7603470733