M. Ruiz Jewelers, located at 72840 Highway 111 Suite V413, Palm Desert, CA 92260, is a family-owned jewelry store well-known for its exceptional engagement ring creation services. With over 30 years of experience in the jewelry business, owner Marc Ruiz and his team, including helpful staff members like Karen, focus on providing personalized service in a welcoming atmosphere. The store specializes in 14k and 18k gold, offering custom designs alongside standard repairs and maintenance like ring resizing and watch battery replacements.

Customer reviews indicate a strong reputation for quality service. A total of 18 reviews were examined, revealing a generally positive sentiment towards the jeweler. Many customers appreciate the attentive service, quality craftsmanship, and friendly demeanor of the staff. However, some mention the store being known as permanently closed on various listings, leading to confusion about its operational status.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
| Day | Hours |
|------------|-------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

**Staff Members:**
- Marc Ruiz
- Karen Ruiz

Best Review:
Dorothy praised the knowledgeable staff for making the engagement ring selection experience enjoyable, highlighting their professionalism and fair pricing.

Worst Review:
A customer expressed frustration over misleading information about the store's opening status, stating that they encountered multiple sources claiming M. Ruiz Jewelers was permanently closed, which created confusion.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.