Lara's Jewelry and Design, situated at 236 Cornerstone Blvd, Hot Springs National Park, AR 71913, is a locally owned full-service fine jeweler known for its expertise in engagement ring creation. Operating since 2009, this store offers a wide range of services including custom design, jewelry repairs, and the sale of new and vintage pieces. The store is managed by Lara Pranter, who has extensive experience in the jewelry industry, enhancing the personalized service provided to each customer. The team also includes skilled professionals like Rob Saettele, a jeweler known for his craftsmanship.
With a reputation for excellent customer service, Lara's Jewelry and Design has received 41 reviews, demonstrating a diverse array of feedback.
Overall Sentiment from Online Customer Reviews:
The general atmosphere of customer responses is overwhelmingly positive, with approximately 85% reflecting favorable experiences. Many customers commend the store for its exceptional service, quality craftsmanship, and friendly atmosphere. However, about 10% of the reviews express negative sentiments, primarily focusing on interactions with specific staff members regarding jewelry repairs.
Opening Hours:
Monday - Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Staff Members:
- Lara Pranter
- Rob Saettele
Best Review:
A customer praised the engaging and knowledgeable staff, highlighting their assistance in designing a unique wedding band that perfectly matched their vision. This review emphasized the store's commitment to quality and customer satisfaction.
Worst Review:
Another customer expressed disappointment after a negative experience with a jeweler in the store, noting that the interaction felt dismissive, especially when they sought to have their jewelry repaired.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 5015254487