JRM Jewelers Great Neck NY

Located in Great Neck, NY, JRM Jewelers specializes in creating custom engagement rings and offers a wide range of jewelry services. The owner, Joseph Musto, is recognized for his expertise and personable approach, receiving praise for his ability to guide clients through the engagement ring process. The store is highly regarded for its honesty and quality craftsmanship, making it a go-to destination for those seeking personalized jewelry.

With 23 reviews reviewed for insights, this establishment has maintained a robust reputation. Customers frequently commend the attention to detail and the warm, family-like atmosphere created by Joseph and his staff. Clients appreciate the transparency in pricing and the hassle-free purchasing experience. Many reviews highlight the satisfaction with custom-designed jewelry that meets specific desires, particularly in engagement and wedding bands.

However, there are also some concerns regarding customer service issues. A few customers mentioned dissatisfaction with the attentiveness during the design process and issues related to the execution of their specific requests. Despite these critiques, the majority of feedback leans positive, cementing JRM Jewelers' status as a trusted jeweler in the area.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Best Review: Julie noted that JRM Jewelers provided a wonderful experience in selecting wedding bands, highlighting the personalized care, knowledge, and fairness in pricing that the store is known for.

Worst Review: Adrienne expressed disappointment in the service she received regarding her engagement ring, citing issues with attention to her specific requests and customer service follow-up.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.